Shipping policy & pricing

We ship to all of Australia, using temperature controlled services where available and practical for everywhere outside of Melbourne. There is also the option to include insurance for an additional 2%.

FREIGHT: Metro Melbourne, Metro Geelong, Mornington Peninsula, Sydney, Adelaide and Brisbane charge a base rate of $17 per case (temperature controlled and express delivery will incur an additional charge TBA).

Shipping is complimentary on orders exceeding $300 per case to Melbourne Metro. Insurance $2 per $100.

Other locations within Australia - we will contact you with an additional charge, that will vary based on location.

We ship only within Australia. Tasmania and Western Australia will incur additional fees. Please contact for more information.

Usually 5 to 7 working days outside of metro Melbourne.

Returns and exchanges

While we take the utmost care with packing and shipping, if insurance is not selected the purchaser takes all responsibility for damage during transit.

Randall's Fine Wines accepts that on some rare occasions wine can be ‘faulty’. If the wine is TCA affected (corked) or oxidised we are happy to replace or credit the amount of the purchase. However, we require ¾ of the bottle be returned to the Randall's warehouse. The freight cost of the return will be borne by Randall's Fine Wines.

Please contact the store on (03) 9419 9795 for more return information.